Riley Toyota
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Dealership Awards

Riley Toyota wins the Prestigious Toyota President’s Award

WINNER OF AWARD FOR SIXTH TIME. 2002, 2007, 2009, 2011, 2013, 2015.

 Every year, Toyota Motor Sales, USA honors their outstanding dealerships with the prestigious President's Award. It is the highest honor that can be achieved by a Toyota dealership. In order to qualify as a President’s Award winner, Toyota dealerships must excel in a number of different categories, including Sales Satisfaction, Service Satisfaction, Market Share Attainment, Vehicle Delivery Excellence and Employee Training & Certification. Dealerships must meet or exceed the standard in all areas of dealership performance in order to qualify for this award. Dealerships that meet the requirements in all categories receive name badge recognition at all dealer events, national recognition, and more.

 Riley Toyota Scion met all of the requirements for the award this year and is a 6 time recipient. Additionally, Riley Toyota is one few in Missouri to win the award this year.

The goal is to help ensure that customers are satisfied not only at the time of purchase, but as long as they own their vehicle. Offering top quality cars and trucks is, of course, the first step - but only the beginning. Toyota dealerships strive to match the quality of products with the finest service in the industry.

“If the dealership doesn’t meet the requirements, they are not eligible for the award,” Kevin Riley, Dealer Principal, said. “I am so proud of my team here at the dealership because their efforts in all the departments won us this award.”

 One of Riley Toyota's primary goals is to emphasize the entire ownership experience by ensuring that customers are satisfied not only at the time of their purchase, but for the remainder of their time with their vehicle. We are here for the customer before, during, and after the sale. Our customers are our number one priority at all times.

 "It’s an honor to have been selected for this prestigious award," said Brain Jacobson, General Manager.  Our ability to demonstrate operational excellence in all departments and meet the high standards of the President’s Award demonstrates our staff’s commitment to quality and serves as a model for all dealerships. Thanks to all our staff and customers for their exceptional dedication to continuous improvement and to the Toyota brand,” states Kevin Riley.

 Riley Auto Group was established in 1936 by the Riley Family. Riley Toyota was acquired by the Riley Brothers in 1993 and is in a beautiful new facility on Christy Drive. The award winning dealership includes Toyota, Scion, and a great pre-owned selection. 

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    Service Excellence Award

    Each year, Toyota Motor Sales recognizes its best performing Toyota Service Departments with the prestigious Service Excellence Award. This award is presented to dealerships that have demonstrated a commitment to maintaining Toyota’s highest standards for customer satisfaction, training, and customer-friendly processes.

    One of Toyota’s primary goals is to emphasize the entire ownership experience. We want to help ensure that our customers are satisfied not only at the time of purchase, but as long as they own their vehicle. Offering top quality cars and trucks is, of course, the first step – but only the beginning. Toyota dealerships strive to match the quality of our products with the finest service in the industry. In order to qualify for the Service Excellence Award, dealerships must excel in a series of categories focused on increasing your satisfaction during your Toyota Service experience. Dealerships who earn this award have trained Certified Service Managers as well as continuous technician training to ensure the highest quality work on your Toyota vehicles.

  • service_award
    Parts Excellence Award

    Each year, Toyota Motor Sales recognizes its best Parts dealerships with the prestigious Parts Excellence Award. This award is presented to dealerships that have demonstrated a commitment to maintaining Toyota’s highest standards for customer satisfaction.

    One of Toyota’s primary goals is to emphasize the entire ownership experience. We want to help ensure that our customers are satisfied not only at the time of purchase, but as long as they own their vehicle. Offering top quality cars and trucks is, of course, the first step – but only the beginning. Toyota dealerships strive to match the quality of our products with the finest service in the industry. In order to qualify for the Parts Excellence Award, dealerships must excel in a series of categories including training and certification of personnel and inventory management focused on increasing your satisfaction with Toyota parts.

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