Testimonials

DEALERRATER
Mal1015
Full Star Full Star Full Star Full Star Full Star
6-18-2020
Thank you Service Department.

Recall on older Toyota. They went extra mile to go to COLUMBIA to get missing part from kit. Did it in timely manner. Thank you Mike and rest of service department.

GOOGLE
Mark's Journey
Full Star Full Star Full Star Full Star Full Star
4-9-2020
Mark's Journey

Several months ago I took my Yaris for service and to look into buying a 2nd car. First off they fixed the loud squeal coming from the belt, and gave me an estimate on fixing the problem I came in for. They didn't have the part needed, so I came back. They fixed me up better then new. On buying the 2nd car, I didn't. The reason why was I didn't feel that I could make payments, and due to the repair my money was zapped for a decent down payment. They were understanding and didn't try to push me into a potentially bad situation. Once I'm more comfortable with payments I'll return.

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Mary Martins
Full Star Full Star Full Star Full Star Full Star
3-6-2020
Mary Martins

I have done business here for many years. And these guys are almost like family. They have taken excellent care of all of the cars we've had over the last 35 years or so. I highly recommend them.

GOOGLE
grandmas haunted dolls
Full Star Full Star Full Star Full Star Full Star
3-1-2020
grandmas haunted dolls

Nice last

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JSparks Amanda5
Full Star Full Star Full Star Full Star Full Star
3-1-2020
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Kevin Myers
Full Star Full Star Full Star Full Star Empty Star
3-1-2020
Kevin Myers

Nice people

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Shelby Hood
Full Star Full Star Full Star Full Star Full Star
2-23-2020
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Lilly Vogel
Full Star Full Star Full Star Full Star Full Star
2-20-2020
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J. Logan Stovall
Full Star Full Star Full Star Full Star Full Star
2-19-2020
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linda scrivner
Full Star Full Star Full Star Full Star Full Star
2-11-2020
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The1Silent1One
Full Star Full Star Full Star Full Star Full Star
2-1-2020
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Doug Ames
Full Star Full Star Full Star Full Star Full Star
1-28-2020
CARGURUS
Christiburs
Full Star Full Star Full Star Full Star Full Star
1-26-2020
Christiburs

Reached out to see how they help but were never pushy, like most places. When I’m ready to buy, they are on the top of my list.

GOOGLE
Paula Kirby
Full Star Full Star Full Star Full Star Full Star
1-25-2020
Paula Kirby

Rick Six is an honest and above board car salesman, he knows what he's talking about. There wasn't any of that annoying running back and forth to the office about price. Rick knows how to take care of his customers. Kyle Riley was very pleasant to work with and very knowledgeable. Riley's Toyota know how to take care of your vehicle needs and won't try to add on unnecessary services.

GOOGLE
Ashley Pederson Team
Full Star Full Star Full Star Full Star Full Star
1-22-2020
Ashley Pederson Team

We had a great experience buying our car at Riley! Thank you!

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Melody Byler
Full Star Full Star Full Star Full Star Full Star
1-11-2020
Melody Byler

Got a mini-van here and truly love it!😊 The people were so nice and friendly/helpful.🚗🚙 We would recommend.✅

GOOGLE
Ernie's Vintage Audio Vintage Audio
Full Star Full Star Full Star Full Star Full Star
1-11-2020
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Sadistic Cactus
Full Star Full Star Full Star Full Star Full Star
1-8-2020
Sadistic Cactus

Great customer service and very knowledgeable employees.

DEALERRATER
Patrick Ellison
Full Star Full Star Full Star Full Star Full Star
1-8-2020
Came in this past January (2019) for help navigating a...

Came in this past January (2019) for help navigating a total loss agreement regarding my old Toyota from a different dealership; Matt went out of his way to spend time developing a clear understanding of my quite complicated situation, and made sure I left feeling confident that I had every possible resource— all without putting any pressure on me to buy from him when the time came (which I of course did one month later). Thanks Matt!

GOOGLE
Ron Childs
Full Star Full Star Full Star Full Star Empty Star
1-4-2020
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Ryan Kensinger
Full Star Full Star Full Star Full Star Empty Star
1-3-2020
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Joseph Henderson
Full Star Full Star Full Star Full Star Empty Star
12-26-2019
Joseph Henderson

Good service center

GOOGLE
Kim S.
Full Star Full Star Full Star Full Star Full Star
12-21-2019
Kim S.

My son went in with a letter of guarantee from our bank, NADA info on the trade-in, and NADA info on the truck he wanted to buy. Riley Finance officer got a lower interest rate, even though our bank gave us a special rate. They gave us what we asked for our trade-in, and priced the tacoma within his budget. 2nd vehicle our family's purchased here. Love doing business @ Riley Toyota!

GOOGLE
Kathy Wilson
Full Star Full Star Full Star Empty Star Empty Star
12-18-2019
Kathy Wilson

My overall purchase of my CRV was ok and loved my salesman Donnie. However, when I realized my SUV bluetooth would not connect to my phone, I immediately contacted them about this and the rattle in the driver side door. It also needed an alignment, but easy fix. I brought it into the shop where they fixed the alignment and informed me I had to take it to Honda for the door rattle and bluetooth issues. Honda gladly fixed the door, they were a bit confused why Toyota could not do it. My bluetooth issue is still not resolved. Had I known this did not work, I would have bought a different SUV. Honda said there may be an update in the future but the vehicle will be out of warranty then and it will be another cost. I went to Riley because of the great reputation, and incredible service offered. Highly disappointed with this situation.

CARS
Kathy Wilson
Full Star Full Star Full Star Empty Star Empty Star
12-18-2019
Kathy

My overall purchase of my CRV was ok and loved my salesman Donnie. However, when I realized my SUV bluetooth would not connect to my phone, I immediately contacted them about this and the rattle in the driver side door. It also needed an alignment, but easy fix. I brought it into the shop where they fixed the alignment and informed me I had to take it to Honda for the door rattle and bluetooth issues. Honda gladly fixed the door, they were a bit confused why Toyota could not do it. My bluetooth issue is still not resolved. Had I known this did not work, I would have bought a different SUV. Honda said there may be an update in the future but the vehicle will be out of warranty then and it will be another cost. I went to Riley because of the great reputation, and incredible service offered. Highly disappointed with this situation.

DEALERRATER
kiddykat32
Full Star Full Star Full Star Empty Star Empty Star
12-18-2019
My overall purchase of my CRV was ok and loved my...

My overall purchase of my CRV was ok and loved my salesman Donnie. However, when I realized my SUV bluetooth would not connect to my phone, I immediately contacted them about this and the rattle in the driver side door. It also needed an alignment, but easy fix. I brought it into the shop where they fixed the alignment and informed me I had to take it to Honda for the door rattle and bluetooth issues. Honda gladly fixed the door, they were a bit confused why Toyota could not do it. My bluetooth issue is still not resolved. Had I known this did not work, I would have bought a different SUV. Honda said there may be an update in the future but the vehicle will be out of warranty then and it will be another cost. I went to Riley because of the great reputation, and incredible service offered. Highly disappointed with this situation.

GOOGLE
PERRY MATHES
Full Star Full Star Full Star Full Star Full Star
12-13-2019
GOOGLE
DiAnne Brandhorst
Full Star Full Star Full Star Full Star Full Star
12-3-2019
DiAnne Brandhorst

Just traded for my 3rd. new Highlander! Riley Toyota is top natch! No pressure, friendly staff. Makes vehicle shopping a pleasant easy experience. Ask for Terry Volkart, great salesman! A Riley 100% satisfied customer!

GOOGLE
Dusti Jones
Full Star Full Star Full Star Full Star Full Star
11-26-2019
GOOGLE
Amy Meeker
Full Star Full Star Full Star Full Star Full Star
11-23-2019
Amy Meeker

Excellent customer service, we were helped by Scott he was very accommodating and everyone was extremely helpful and friendly. Top notch dealership with top notch service!!

GOOGLE
Ken Hovis
Full Star Full Star Full Star Full Star Full Star
11-22-2019
Ken Hovis

The best experience buying a new vehicle ever. Would highly recommend Riley Toyota.

CARS
Eric caywood
Full Star Full Star Full Star Full Star Full Star
11-21-2019
Doctor

Great service and no pressure and great cars with multiple choices and no problems and easy going staff,lots of cars to choose from and great internet site

GOOGLE
Dale Smith
Full Star Full Star Full Star Full Star Full Star
11-20-2019
Dale Smith

The people that work at Riley Toyota were incredible to work with! They were professional, friendly and dedicated to helping us. They have a lifelong customer in me.

GOOGLE
Michelle Struemph
Full Star Full Star Full Star Full Star Full Star
11-18-2019
Michelle Struemph

I’ve purchased several vehicles in the past from Riley’s Toyota. I only get my vehicle serviced from Riley’s. I am always ensured top notch service. The staff here is very courteous and professional. I love being part of the Toyota family!

GOOGLE
Jason Lewis
Full Star Full Star Full Star Full Star Full Star
11-18-2019
Jason Lewis

Gemma Riley and Matt Smith gave us a truly exceptional experience in our sales process for my daughter’s 2020 Toyota Corolla purchase!

GOOGLE
Tonya Hovis
Full Star Full Star Full Star Full Star Full Star
11-18-2019
Tonya Hovis

Thrilled with my new RAV4 purchase! Matt Smith went above and beyond to get us the best deal before we made the little over 3 hour drive. We have purchased several Toyotas in the past and this is the easiest one yet. They had everything ready to go and got us in and out quickly. There were no surprises when we arrived everything was as we discussed over the phone. We never thought we would drive so far to buy a new car but after the great service we got would definitely do it again. Thanks Matt Smith, Kyle Riley, and Chris Sneller!

GOOGLE
Betty Howard
Full Star Full Star Full Star Full Star Full Star
11-15-2019
Betty Howard

Quick service. Employees are very friendly. Everything is good even while they are rebuilding.

GOOGLE
Parm Price
Full Star Full Star Full Star Full Star Full Star
11-9-2019
Parm Price

Family about Family is how my Fiancee & I are treated